The cloud is expanding. We wanted to know what our customers think of this new approach and to understand the reasons why companies decide whether or not to adopt. We conducted a study that details the positive and negative elements taken into account by the French-speaking decision-makers. The cloud computing revolution is on its way and occupies the minds of a majority of IT professionals. According to analysts, 20% of IT budgets will be spent in 2020. Whether Hybrid models, private or public, each IT department must study cloud computing and these new models based on consumer billing and a standardization of materials and processes. A majority of IT departments in France perceive the Cloud as a mature solution and strongly consider using it. 52% of respondents share this opinion while 33% think that the cloud is not mature enough to consider it. Only 15% sees it as a simple fashion effect.
What are companies looking for in the cloud?
Above all, a desire to gain agility and flexibility. The need to reduce operating costs comes next, followed by a need to simplify IT infrastructure. The companies also evoke a desire to refocus on their core business and finally to benefit from a financial tool to transform investments in operating expenses better controlled. It is interesting to note that only 3% of IT professionals perceive the Cloud as a risk for their current positions. Our survey shows that IT is comfortable with Cloud solutions. More than half think they have good knowledge. Only 3% declare that they lack information and have no competence in this area. For the rest, the respondents think they have basic skills allowing them to understand the concepts of Cloud Computing.
What kind of cloud resources?
Interest in the Cloud is split equally between a private infrastructure, a hybrid infrastructure, and the use of SaaS-based software. For the first category, it is about organizing its infrastructure and adapting these internal processes in order to consume its IT resources in a similar way, whether in public or private mode. The idea is to offer the same flexibility and eventually have the choice to quickly deport all or part of these resources to a public cloud.
Hybrid mode is the best of both worlds. Businesses are keeping track of their infrastructure, but outsourcing some of their resources to a public cloud. This outsourcing can take various forms. Either the use of SaaS software that integrates into the private infrastructure, or the use in IaaS mode of a public cloud infrastructure. The use of a backup service, the replication of critical data, the construction of a DRP infrastructure on a public cloud are all examples of Hybrid Cloud that are already widely adopted by companies.
Security is at the heart of any cloud project. It is a major concern for companies wishing to use cloud resources. For 22% of professionals consulted it is even a brake on the adoption of a public cloud strategy.
Apart from the security context of the applications specific to each company, we must trust the Cloud Provider for the bricks that are under his responsibility.
This mode of sharing responsibilities has the merit of being clear and simple for customers. On the other hand, it is complicated or even impossible to have precise information on the technologies used by public clouds. More than half of the companies find the level of information available insufficient or incomplete. One-third of the panel finds it too conceptual and lacking in detail. Only 7% are completely comfortable and find themselves well informed. It is clear that security is one of the key points of cloud strategies and that a thorough study is necessary for any decision making.
As a Swiss Cloud Integrator, we seek to measure the importance for companies to keep their data on the national territory. We also asked the question of the location of the legal for the Cloud Provider. The answers obtained are not surprising. For nearly 60% of respondents, the geographical location of data in Switzerland is an obligation. 25% find it important whereas only 15% consider it as a simple advantage.
As for entrusting this data to an external company, half of the panel thinks that it is obligatory to be under Swiss jurisdiction.
It is therefore clear that, whether by legal necessity, by a need for security and confidentiality or simply out of envy, the Swiss companies remain very attached to a localization of their data on the Swiss territory.
What are the barriers to adoption?
Although cloud adoption is growing strongly, some companies remain suspicious of this major change. We sought to better understand the fears in order to anticipate the potential obstacles to widespread adoption of the Cloud in Romandie.
Unsurprisingly, aspects related to security, data privacy and legal constraints are top of mind. Then come the loss of control of infrastructure for 12% of respondents. Compatibility with internal applications, issues related to licenses already acquiring and lack of information complete this list of fears.
A major evolution is underway
In the next 2 years, more than half of the companies in Romande will have all or part of their IT in a cloud while 36% will continue to treat their infrastructures in a traditional way.
The cloud, whatever the form chosen, is a major evolution in the way IT is conceived in the years to come. Each company must be able to accurately assess the benefits and risks of a cloud approach. With INGINIA, the Cloud adventure starts with an analysis of the maturity of IT organizations for the adoption of these new services, with the identification of potential points of development on the organizational and technological levels. We are able to support our customers throughout their cloud migration projects.