MANAGED SERVICES

You will be able to focus on what is important – the core of your  business. We will take care of your IT department and we will ensure full satisfaction with top quality services.

“Out-tasking all or part of your IT operations to a trusted provider will save you precious time”.

Workspace Management

Installation and Deployment, Complete Management, Anti-virus Services, Onsite and/or Remote Support.

Managed Infrastructure

Daily Checks, Infrastructure-specific Management Tasks, Proactive Problem Identification and Resolution, Service Requests (Daily Operations, Projects, etc.), Onsite and/or Remote Services, Committed Service Levels (Response Time and Onsite Presence).

Holiday & Sickness Cover

Daily Checks, Unlimited Access to Multivendor Support Organisation, Proactive Problem Identification and Resolution, Up to 24x7x365 Support, Onsite and/or Remote Services, Committed Service Levels (Response Time and Onsite presence).

Managed DR

Regular Maintenance on the DR Environment, Adding and/or Removal of Resources to Protect in the DR Framework, Measure of Service Levels and Adaptive Corrections if Required, Regular DR Testing, Documentation.

Service Account Management

Review of Service Requests, Review on Incidents, Reporting on Technical Environment Patch Levels, Versions, and Potential Gaps with Best Practices, Technology Watch in Line with the Managed Environment, Review of Documentation and Processes, Steering Committees

INGINA propose you the complete outsourcing of your IT department.

IT services represent an important cost center. In order to ensure quality of service, you must manage team turnover, planned and unplanned absences, extended schedule coverage, training, all while dealing with exceptional situations.

By entrusting us with your IT, we offer you the possibility of benefiting from a better service including all these advantages without their associated costs.

Next Steps:

Do not wait to start the process.
Our team is available to support and guide you:

1) Access our Calculator
2) Consult your offer
3) Contact us for the start of the project
We assure you that your activities will resume
within 4 weeks of the first contact.
 

CONTACT US

Email us and one of our colleague will contact you as soon as possible.

DIRECT CONTACT

Tel: +41 22 552 69 00